General Terms

By engaging with Airwave Media—whether through our website, consulting services, or other channels—you agree to follow these Terms. If you disagree with any part of these Terms, you should not use our services. We reserve the right to modify these Terms at any time, and any updates will be posted on this page. Your continued use of our services after such changes constitutes your acceptance of the modified Terms.

Services Provided

At Airwave Media, we offer a range of marketing services designed specifically for HVAC businesses. These services may include digital marketing, SEO (Search Engine Optimization), PPC (Pay-Per-Click) advertising, social media management, content creation, and website design. We also provide consulting services tailored to help HVAC businesses enhance their marketing strategies, improve customer engagement, and drive growth.

The availability of our services may vary depending on the scope of the project and client needs. We will always communicate with you about any potential delays or changes to service availability.

Client Responsibilities

To ensure we can provide effective marketing services, it’s important that you provide us with accurate and timely information about your HVAC business. This includes sharing necessary access to relevant platforms (e.g., Google Ads, social media accounts, website backend, etc.) and keeping us updated on your goals.

You also agree to respond to our requests for feedback and approvals promptly, as this will help us deliver services on schedule. Lastly, any content you provide (such as logos, images, or text) must comply with intellectual property laws and not infringe on third-party rights. By providing such materials, you grant us permission to use them for the purpose of executing the agreed-upon services.

Payment & Fees

Airwave Media charges fees for services rendered as outlined in the proposal or contract provided to you. Payment is typically made through a deposit, which is required to begin work, with the balance due upon completion of the agreed-upon services. As our services require careful planning and execution, we kindly inform you that deposits are non-refundable. This policy ensures that both parties are committed to the success of the project and that we can allocate the necessary resources to meet your business goals effectively.

We accept various forms of payment, including credit cards, bank transfers, and checks. If you have any questions regarding payment, please don't hesitate to contact us.

Confidentiality

At Airwave Media, we respect your privacy. We agree to keep all information you share with us confidential and will not disclose it to third parties without your permission, except as required to deliver our services. You also agree not to disclose any proprietary information received from us during our partnership.

Intellectual Property

Upon full payment for services, you will own the rights to the final deliverables (e.g., content, designs, and marketing materials) created as part of the services. However, Airwave Media retains the right to use the work for promotional purposes and in our portfolio.

While we give you a license to use the materials created, Airwave Media retains ownership of any tools, software, or methodologies used in providing services, and this license is non-transferable.

Disclaimers

While we aim to achieve the best possible results for your HVAC business, Airwave Media cannot guarantee specific outcomes, such as increases in revenue, traffic, or search rankings. The success of marketing campaigns depends on many factors, including market conditions, competition, and the quality of inputs provided by the client.

Our services may involve third-party platforms (e.g., Google Ads, Facebook), and we are not responsible for the performance or availability of these services. We cannot guarantee specific results from third-party platforms.

Limitation of Liability

Airwave Media’s liability for any claims arising out of this agreement is limited to the total amount paid by the client for services rendered during the twelve (12) months prior to the event giving rise to the claim.

You agree to indemnify and hold harmless Airwave Media from any claims, damages, losses, or expenses arising out of your use of our services or any violation of these Terms.

Termination

You may terminate our services at any time by providing written notice to Airwave Media. Upon termination, any outstanding fees for services rendered up until that point will remain due and payable.

Airwave Media reserves the right to suspend or terminate services at any time, with or without cause, and will notify you accordingly. If we terminate the services, any unpaid fees will be immediately due.

Governing Law

These Terms are governed by the laws of the state of New York. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in New York.
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